Inbox API¶
Capture and triage inbox items.
Prefix: /api/inbox
List Items¶
Capture Item¶
Body:
{
"text": "Check SSL cert expiration",
"type": "NOTE",
"customer": "Acme Corp",
"body": "Detailed description",
"channel": "email",
"direction": "in"
}
Only text is required.
Update Item¶
Body (all fields optional):
{
"title": "Updated title",
"type": "LEAD",
"customer": "Beta Inc",
"body": "New details",
"channel": "phone",
"direction": "out"
}
Delete Item¶
Reorder Items¶
Body: Array of item IDs in desired order.
Promote to Task¶
Body:
Creates a task from the inbox item and removes it from the inbox.
Move Item¶
Move to a different destination.
Body:
Destinations: todo, note, kb, archive.